Past Incidents
JUNE 2026
Temporary Downtime on Helios API
Resolved - The issue causing downtime on Helios was patched. Systems are performing normally.
Jun 10, 2026Elevated latency on OCR API
Resolved - The latency issues affecting the OCR API have been resolved. Systems are performing normally.
Jun 8, 2026Intermittent connection drops on Agents API
Resolved - We have mitigated the intermittent connection drops affecting the Agents API. Performance is fully restored.
Jun 7, 2026Service Degradation on api.sagea.space
Resolved - Network traffic has been successfully rerouted and fully optimized. All services are restored to normal operating conditions.
Jun 5, 2026Elevated latency on Helios API
Resolved - We've deployed a fix for the latency issues affecting the Helios API and are monitoring the results. Performance metrics have returned to normal.
Jun 2, 2026MAY 2026
Intermittent connection drops on OCR API
Resolved - The issue causing intermittent connection drops on the OCR API has been resolved.
May 25, 2026Elevated latency on Agents API
Resolved - Latency issues have been resolved.
May 20, 2026Partial outage on api.sagea.space
Resolved - Service is fully operational.
May 18, 2026Intermittent connection drops on Helios API
Resolved - Performance is fully restored.
May 15, 2026Increased latency on SAGEA Platform
Resolved - This incident has been resolved.
May 5, 2026Partial outage on RUNE
Resolved - The system is 100% operational.
May 2, 2026APRIL 2026
Service Degradation on sagea.space
Resolved - All services are restored to normal operating conditions.
Apr 28, 2026Elevated error rates on Documentation
Resolved - We have successfully mitigated the issue. All systems are fully operational.
Apr 20, 2026Scheduled Maintenance for core network backbone
Completed - The scheduled maintenance has been completed.
Apr 15, 2026